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BIPOC Athletes Have Become Cultural Leaders
By Micah Obiang On June 4 in 1967, a ground-breaking event took place in Cleveland, Ohio. . The Cleveland Summit, organised by NFL Hall of Famer Jim...
What You Should Know About The Non-White Experience Of Menopause
By Diana Valenzuela Because “the change” is different for people of color. While we’ve written endlessly about what menopause is like, from how it...
Lessons In leadership: Removing Barriers To Get More Women In Tech
By Sarah Gitlin Judith Spitz founded Break Through Tech to enroll more women, especially women of color, in computer science courses and connect...
Taking Back The Taco: California’s Quest To Tell A New Food Story
By Kishwar Chowdhury It's 5pm in Los Angeles, California, and as the sun disappears on a chilly January afternoon, my Uber pulls up to the West...
How To Invest In Black-Owned Businesses
By Brian O'Connell Investing in U.S. businesses is a cornerstone of wealth creation for profit-minded investors, and the earlier one can grab a...
Customer Expectations On A Global Scale
By Simon Fraser In today’s connected world, managing a customer’s expectation and consistently creating positive experiences has proven to be a...
Leadership

Customer Expectations On A Global Scale
By Simon Fraser In today’s connected world, managing a customer’s expectation and consistently creating positive experiences has proven to be a challenge for many organisations. Part of the challenges in Customer Experience can be attributed to a variance in...